Via Inn Nagoya Shinkansen-guchi

Room was clean, bed extremely comfortable,there was a fridge. and all the staff were amazing. Unlimited supplies of coffee, tea,sugar, creamer etc. Family Mart next to the entrance which was very convenient. Only negative was that the room was small ( not unusual in Japan) There were 4 coat hangers on a small rail but nowhere else to put clothes - difficult when you're there a fortnight. This was in a standard double room.

The staff were very polite. The distance between the hotel and transportation was within walking distance. There are many restaurants and convenience stores surrounding the hotel, super convenient! When we did not ask for housekeeping, they brought us fresh towels everyday and hang outside our room, we ended up with 4 bags of fresh towels in the room - we always have fresh towels to use.

The hotel is a short 5-7 minute walk from Nagoya Station. People may get it confused with the Via Inn Tsubaki-Cho hotel, so make sure you check the signs. This hotel has a Family Mart on the first floor, so it’s convenient for grabbing coffee and snacks during your stay. I like how you can put up “please make up the room” or “no room cleaning” signs. The staff leaves towels and trash bags in a white bag on your door when you don’t need your room cleaned. The staff is friendly and helpful.

I liked that the gave a present kit to my kid for the hotel amenities, went several hotels around Japan and it was the first time, stayed for two nights but still they cleaned the room and brought new towels the next day. It was very close to Nagoya station and right next to hotel there is a convenient store.

I like the unli UCC drip coffeee, toothbrush, body towel, and other toiletries. It would be perfect if there are shower cap and cotton/cotton pads.